Privacy policy
At Dilkhush Mouth Freshner (a unit of Bishnoi Enterprises), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit www.dilkhushmouthfreshner.com and purchase our products.
1. Jurisdiction & Governing Law
This Privacy Policy is governed by the laws of India. Any disputes or legal proceedings arising from this policy shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka. Our primary place of business is:
Shop No K/TF 3, 3rd Floor, Mantri Square Mall, Malleshwaram, Bengaluru, Karnataka - 560003.
2. Information We Collect
We collect information to provide a seamless shopping experience:
Personal Information: Name, email address, mobile number, shipping address, and billing address.
Payment Information: All payments are processed through secure, encrypted third-party gateways. We do not store your credit/debit card details on our servers.
Technical Data: IP address, browser type, and device information used to access our website.
3. Use of Information
We use the collected information for the following purposes:
To process, ship, and track your orders.
To communicate regarding order status or customer support queries.
To comply with Indian tax regulations (GST) and internal accounting via Zoho Books.
To improve our website functionality and product range.
To send promotional offers or updates (only if you have opted in).
4. Third-Party Disclosure
We do not sell, trade, or rent your personal information. We share data only with:
Logistics Partners: To ensure delivery of your products.
Payment Gateways: To facilitate secure transactions.
Legal Compliance: When required by Indian law or to protect our rights and safety.
5. Information Protection
We implement a variety of security measures, including SSL (Secure Socket Layer) encryption, to maintain the safety of your personal information. Physical access to our business records at Mantri Square Mall is strictly controlled.
6. Rights of Users
Under the Digital Personal Data Protection Act (2023), you have the right to:
Request access to the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data (subject to mandatory legal retention for tax and audit purposes).
Withdraw your consent for marketing at any time.
7. Cookies Policy
Our website uses cookies to enhance your experience. Cookies help us remember items in your cart and understand site traffic. You can choose to disable cookies through your browser settings, though some website features may stop functioning correctly.
8. Notification of Changes
We reserve the right to update this policy at any time. Changes will be posted here with an updated "Last Updated" date. Your continued use of the website constitutes acceptance of these changes.
9. Grievance Officer
In accordance with the Information Technology Act 2000 and the DPDP Act 2023, if you have any questions or complaints, please contact our Grievance Officer:
Contact Name: Grievance Officer
Address: Shop No K/TF 3, 3rd Floor, Mantri Square Mall, Malleshwaram, Bengaluru, Karnataka - 560003
Email: dilkhushmukhwas@gmail.com
Mobile: +91 9986456233
Operating Hours: Mon-Sat (10:00 AM to 6:00 PM)